Article

Privacy Policy

Author: Bestvibe Date:15-06-2021

Your privacy is of the utmost importance to us, especially it's our duty to protect your personal information safe and secure when you visit our website. This policy details the measures of how we handle and use your personal information and your rights in relation to that information, and the way to contact us.


Discreet Delivery


Your privacy is of the utmost importance to us, so every item you order from Bestvibe will be packed in a plain box. Whether it is the nosy neighbor, or the gossip postman, or the child who loves to tear packages or the pet dog who loves to bite things, it is impossible to snoop on what is inside the package. You are the only one who is excited about the item in the package.

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Security Guarantee


1. Information Collection

We do collect your personal information when you visit our website, includes your name, email address, postal address,  phone number, inquiry history, and shopping preferences. If you reject, we may not be able to provide our services to you or be able to interact with you in the way you would expect.

Details information we may collect when you make an order or send a message to us.

your order information: order number, product details;

your contact details: phone number, email address, postal address;

your personal data: name, date of birth, gender, title, etc;

your social information: social media handle, marketing preferences, identification information, and bank account details;

your location: GPS location, the website address;

your visit details: the pages you visited on our Site and how long you visited us for.


2. Information Use

We collect your personal information for providing better service and products to you. We never reveal any personal information to a third party without your consent. 

We collect your contact information, includes your name, phone number, email address, and postal address for delivery of your product correctly once you purchase something on our website;


We push you the products you may be more satisfied with or very need and understand your shopping preferences by collecting the search records;


We may also use your information to offer you information about related products or services you may be interested in. We can only communicate if you have consented to such communication and data use;


We may also disclose and use anonymized, aggregated reporting and statistics about users of our website or our goods and services for the purpose of internal reporting or reporting to our group or other third parties, and for our marketing and promotion purposes. None of these anonymized, aggregated reports or statistics will enable our users to be personally identified.


3. Personal Data Storage

We will keep your personal information in an unidentifiable format no longer than necessary for the purposes for which we collected it and where relevant consented to. To avoid privacy leaking, we will take all necessary steps for security to protect your personal information. It's our aim to get your full trust, therefore, your data will be treated as confidential and will not be disclosed to any third party. 


Your Rights

Bestvibe protects your number of rights in relation to your personal information under data protection law. We may ask for your information to verify your identity or ask you to help us to search for your personal information when fulfilling your rights.

You have the following rights, some of which may only apply in certain circumstances.


to complete or correct your personal information;

Your correct personal information is important to us, which may help us work easier for you. So please let us know when your personal information changed, especially include your name, email address, phone number, and postal address. 


to object processing your personal information;

If you thought you may object to us using your personal information for direct marketing purposes, please let us know. Except for the purposes for which we are sure we can continue to process your personal information, we will temporarily stop processing your personal information in line with your objection until we have investigated the matter. If your rights are under data protection laws, we will permanently stop using your data for those purposes. 


to erase your personal information;

You have the right to remove some personal information, if your request is justified in accordance with your rights under data protection laws, we will stop processing this personal information and help to remove them from our systems.


to restrict processing of your personal information;

If you believe it's unlawful somewhere we process your personal information, please let us know. We will investigate and attempt to resolve it. What needs to be emphasized is we may only process your personal information whilst its processing is restricted if we have your consent or are legally permitted to do so.


to access your personal information and define how we proceed with your personal information.

You have the right to access your personal information in our system and know the whole processing when we proceed with your personal information.


Contact Us


To contact us for any reason, including to exercise any of your rights in relation to your personal information. Please contact us by email at [email protected] We will investigate and attempt to resolve any such complaint or dispute regarding the use or disclosure of your Personal Information.

 

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